Leisure Centre recognised for sporting excellence

By Gary Smee Thursday 24 January 2013 Updated: 30/01 12:56

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Buy photos » Pershore Leisure Centre staff celebrate their achievement. (s)

PERSHORE Leisure Centre has been recognised for the quality of its services by industry experts.

The centre in King Georges Way passed the tough assessment from Sport England's leading national quality scheme, Quest.

Quest is the most well known improvement programme within the leisure industry and its rigorous assessments are known to challenge the very best leisure centres in the UK.

In order to achieve Quest Plus, Pershore Leisure Centre went through a two year process, with a mystery visit and a two day assessment in the first year, and a second mystery visit and one day assessment in the second year.

The mystery visit in year two is known to be particularly challenging as the mystery visitor does not work in the leisure industry.

Kay McBride, centre manager, said: "This is a fantastic achievement and a real team effort.

"Quest is much more than a tick box exercise; it is an ongoing programme to improve our facility for both staff and customers, and a great way to demonstrate our achievements."

Caroline Constantine, Quest’s operations director, added: "Quest Plus is a step up from the entry level Quest and as such it is a more demanding process.

"By meeting Quest’s high standards Pershore Leisure Centre has shown its commitment to providing quality facilities and service to its customers.

"In these tough economic times it is more important than ever that local leisure facilities can demonstrate their value, and the Quest process helps them do just that."

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